Like many other reviews, I too ordered leggings in mid Nov and as of today, still have not received them. After daily emails and phone calls, none of which have been responded to, I contacted my credit card company for a refund.
BNL has 45 days to either deliver the product or a credit will be finalized. BNL is quick to take your money and sends a bogus confirmation order email with tracking information which you cannot track. If you request a refund or wish to cancel, a canned email from Daphne T is sent saying its against their policy to refund or cancel orders because the order is already in process.
And, their website appears to have pictures of their products, which is sketchy, given the posting are all sequential on the same day??? Bogus company!!
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: Problem with delivery.