My mother had the benefit of the doubt and trusted this website to order a Christmas sweater for me wear for a gift. THIS SWEATER COSTED 60 DOLLARS.
My mother ordered it on December 1st, I needed this sweater to wear tonight. Shipping processing when ordering told my mother it would have been delivered by now. My mom has been calling and emailing the company every day since the past delivery date which the website had claimed. It is so sad to see my mom who works hard to get me great things and spend a lot of money on something I would love, when in return she is scammed.
CAN SOMEONE SHUT DOWN THIS WEBSITE?
HOW IS THIS LEGAL? I feel terrible and I hope that someone looking into this website reads the reviews first.
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Full refund.
Brave New Look Cons: Taking my money and getting no product not responsive, Quality of the product and the customer service, Deserve no stars, Customer service, Not responsive.