Within 1 hour of ordering I asked to cancel an order for a Christmas ornament on 12/8/2017. They replied I could not cancel as it was specially made( I don't think so).
No updates- finally complained thru PayPal on 12/23. Then they sent me an email and text that it shipped on 12/27- NO- USPS tracking says a shipping label was created but no shipment received. Complained again on 12/28 through PayPal and directly. Not to mention that being a Christmas ornament it doesn't matter anymore.
No phone numbers to call this company.
If they do not refund my money- I will comment on every FB posting they do. Btw- after I placed my order- they bombarded my fb messenger account with sales spam
Product or Service Mentioned: Brave New Look Ornament.
Reason of review: Return, Exchange or Cancellation Policy.