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Within 1 hour of ordering I asked to cancel an order for a Christmas ornament on 12/8/2017. They replied I could not cancel as it was specially made( I don't think so).

No updates- finally complained thru PayPal on 12/23. Then they sent me an email and text that it shipped on 12/27- NO- USPS tracking says a shipping label was created but no shipment received. Complained again on 12/28 through PayPal and directly. Not to mention that being a Christmas ornament it doesn't matter anymore.

No phone numbers to call this company.

If they do not refund my money- I will comment on every FB posting they do. Btw- after I placed my order- they bombarded my fb messenger account with sales spam

Product or Service Mentioned: Brave New Look Ornament.

Reason of review: Return, Exchange or Cancellation Policy.

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