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Was told I would receive the wine bracelet 1-2 weeks fir it was made " by hand". after 3 almost 4weeks with no item or any communications, I contacted their support e-mail address ( which was 2 different ones.

One from Facebook messenger and another from their e-mail) I told them if I didn't hear from them in 48hrs I was filing a complaint with PayPal and the Better Business Bureau. Guess what? They told me it could take up to 4 weeks to receive the item since it was "handmade" and I would receive it within the 4 week period. YUP!

It was shipped almost immediately after that conversation and did receive it in about 3 days! WOW!!!

Imagine that! It was hipped so fast and had in my mailbox within 3 days after threatening them with recourse!..What a coincidence!

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Order processing issue.

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