Before purchasing a thin blue like nurses scrub top I e-mailed the company about the crazy measurement chart. The chest would have made my order be an Xl but yet the waist measurement would have made it a triple X (Red flag #1 that I should have picked up on) So I e-mailed them and I did actually get a response.
They said show your mom the measurement chart. (That should have been another red flag) A few days later I decided to purchase the item and I received a confirmation e-mail. I have e-mailed them multiple times and have received an automated response once.
The phone line says no one is available. This infuriates me that there are fake companies out there that would rather take money from people and damper their Christmas instead of these people going out and actually working for money like the rest of us do.
Product or Service Mentioned: Brave New Look Customer Care.
Reason of review: SCAM.
Monetary Loss: $35.
Preferred solution: Full refund.