I placed an order for a tee shirt and a hoodie, which I never received! Brave New Look does not respond to my telephone calls or my emails!
I cannot get help from PayPal since I allowed too much time between my order and realizing I did not receive my order. Brave New Look screwed me and took my money! DO NOT ORDER ANYTHING FROM Brave New Look! Apparently this is not even a real company.
There is never a representative when you call. You have to leave a message. They have not responded to my email either.
I should have went to Paypal after I paid and didn't receive a shipping email but I had just dealt with the death of both my parents and forgot about it til I realized it was suppose to be a Christmas gift. Costly lesson on my part!
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: Order processing issue.
Monetary Loss: $70.
Preferred solution: Full refund.
I didn't like: Customer service and lack of delivery of product, Stole my money, Non delivery of purchased item.