Rating: 3 Stars Clear all filters (15 of 556 reviews match)
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Brave New Look review in Roselle, Illinois: Not Perfect

2.5
Details
it took awhile for part of my order to arrive but i did get it all.
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Review
#1674462 Review #1674462 is a subjective opinion of poster.
Service
Brave New Look Shipping Service

Brave New Look review: Deliver in a timely manner

3.3
Details
Sad It’s urgent that I have my order today 10:4/19 . I have a cancer walk I’m doing Saturday morning 10/5/19 Saturday the order will be too late Sad
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Review
#1671457 Review #1671457 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Pros
  • No delivery
Cons
  • How long it takes to send goods
Reason of review
I ordered over 3 weeks ago- packaged should have arrived already!
Tags
  • No Response To Support Email
3.0
Details
3 items ordered but only one item was delivered and it’s been 3 months and now I am getting paperwork together and turning it over to my lawyer to sue you won’t respond to me so my lawyer will just shut your business down
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1 comment
Kayte
#1743974

No one responds to emails and your phone is out of service absolutely horrible customer care you have great clothing but poor management this is why I have been forced to get my lawyer involved

Review
#1646913 Review #1646913 is a subjective opinion of poster.
Service
Brave New Look Shipping Service

Brave New Look review: Place order

2.5
Details
Phone number bad online order did not verify
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Review
#1646428 Review #1646428 is a subjective opinion of poster.
Service
Brave New Look Shipping Service

Brave New Look review in Lake Mills, Iowa: Disappointed

2.5
Details
Ordered a keychain that was supposed to say mom & dad and it came with mom & da. What the heck?!?! It was going to be a gift to my mom in remembrance of her mom & dad that are deceased. I can't give her the keychain with it saying mom & da! That looks stupid.
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Review
#1481104 Review #1481104 is a subjective opinion of poster.
Product
Brave New Look Key Ring
Reason of review
Not as described/ advertised

Brave New Look review: Order is over a month old

3.3
Details
No contact after over a month. Need to know status...
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Review
#1425922 Review #1425922 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

Brave New Look review in Richardson, Texas: Didn't order item! Won't refund or receive credit..that's just wrong!

2.5
Details
Have loved this company, UNTIL now! Have gotten all my orders in a timely manner. Been ordering only bracelets, key chains, and rear view window trinkets, NOW I get a horse scrub top??? No refund? No returns? Not even a credit! This is so wrong and now that I've read all these complaints I won't be buying from this company again
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Review
#1411184 Review #1411184 is a subjective opinion of poster.
Service
Brave New Look Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Brave New Look review in Orinda, California: I have to say I’m very happy with the leggings.

2.5
Details
I’ve ordered from this company 3 times. The first time it did take 4 weeks, because yes, they are made to order. The other two times I had my leggings within two weeks. Well made, thick material and accurate sizing. I get many compliments when I wear them.
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Review
#1386368 Review #1386368 is a subjective opinion of poster.
Product
Brave New Look Leggings
Reason of review
Good quality
3.2
Details
I ordered 5 items and received 1. I made 3 inquiries, and I have to admit, I was replied to very quickly, but with excuses, no real answers. My full order took 6 weeks to arrive and out of frustration I wanted to dislike the leggings but i have to be honest, I really...
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Review
#1269550 Review #1269550 is a subjective opinion of poster.
Product
Brave New Look Leggings
Reason of review
Good quality

Contact Brave New Look Customer Service

Website:
Mailing Address:
237 Kearny Street #9091
San Francisco, California 94108
United States
Phone:
(855) 559-4445
All Brave New Look Contacts

Brave New Look Products and Services Reviews

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Latest Question

Brave New Look Questions
2.7
Details
I ordered Christmas tree ornaments with Nasty Woman on them. Received 3 before the holidays and over 6 last week. I can't return them unless there is a defect. I'm disappointed as I've ordered sweatshirts and been completely satisfied. I am happy with the earrings as...
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Review
#1168934 Review #1168934 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Pros
  • Ornaments and the earrings
Cons
  • Inability to get a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
I would like a credit or exchange.
Tags
  • Lack Of Refunds For Return