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Brave New Look review: Broken item when recieved

1.5
Details
i ordered two angel wing bracelets with pink ribbon i wore one didnt check the other was giving it to my sister who also had breast cancer gave it to her this weekend took it out of bag it was already broke would like it replaced
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Review
#1666865 Review #1666865 is a subjective opinion of poster.
Product
Brave New Look Bracelet
Cons
  • Took long time to recieve and not able to return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
send me a new one

Brave New Look review in Mount Laurel, New Jersey: Terrible customer service In fact NO CUSTOMER SERVICE

1.6
Details
Ordered 3 leggings. They arrived. One had an issue. I've been contacting them through email AND phone number provided for a few days now. Today will be my 6th attempt. I have yet to receive a response.
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Review
#1451582 Review #1451582 is a subjective opinion of poster.
Product
Brave New Look Leggings
Cons
  • No contact from company
  • No contact from company phone or email
Reason of review
Poor customer service
Loss
$39
Preferred solution
Let the company propose a solution
Tags
  • No Response To Support Email
1.5
Details
I bought a turtle charm and shirt August 13, 2018- received the charm but have yet to receive the shirt and after reading all the other reviews and complaints, doubt I ever will. BUT I did report them to Better Business Bureau, for what good that will do… AND this...
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Review
#1366864 Review #1366864 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Pros
  • Turtle charm
Cons
  • Stealing my money and never sending my order
Reason of review
Poor customer service, fraud, refusal to send paid for order
Loss
$30
Preferred solution
Full refund
Tags
  • Lack Of Customer Service

Brave New Look review: Refused to change my order

1.8
Details
Don't order from company and even if you send an email they send a message saying it is custom.made.. I ordered and.semt email right afterwards saying I would like to change my order today see was the same how can you send it and being made within seconds nope done. This is why I hate online shopping!!!!
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Review
#1353905 Review #1353905 is a subjective opinion of poster.
Service
Brave New Look Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Brave New Look review: Complete disappointment!!!!!!

1.8
Details
This product is a piece of *** Not engraved at all!! The script is on a white label and applied to a cheap piece of metal !!! Do not fall for this scam!!! The one I got, the label isn’t even centered and has a few air bubbles in it. Looks like a 12 year olds job of putting the label on. Complete rip off!!! You *** should be shut down!!! Junk. Junk. Junk!!!!!. I would expect something like this out of a gum ball machine!!!!
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Review
#1270166 Review #1270166 is a subjective opinion of poster.
Reason of review
Bad quality
1.6
Details
I ordered 3 items, the 2 clothing items aren't the best quality by far but I'll keep them. But the umbrella I ordered, by the picture it shows a white baseball with the red stitching. Well, it's actually gray! Since when are baseballs that gray. And the material is a...
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Review
#1221671 Review #1221671 is a subjective opinion of poster.
Product
Brave New Look Umbrella
Cons
  • Item not as advertised poor quality no response
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund
1.8
Details
I have ordered from them on two occasions. The first experience was not great but l thought ld give them another chance. NEVER again! They were really quick about charging my credit card but not so fast answering questions or delivering items. When l emailed them about...
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Review
#1216490 Review #1216490 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

Brave New Look review: Scrubs

1.6
Details
Their scrubs look homemade and more then any I’ve bought on a professional website! DONT BUY COMPANIES SCRUBS, they have no return policy for them either They say they’re custom-made for each order they look like my neighbor could’ve made a better scrub very unhappy so I’m out over $85 for two scrubs and I won’t even wear!!! very unhappy with this company and their service
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Review
#1216137 Review #1216137 is a subjective opinion of poster.
Product
Brave New Look Top
Reason of review
Bad quality

Brave New Look review in San Francisco, California: Book ornament not like picture on website

1.7
Details
Picture on website is very deceiving. The ornament is a flat metal ornament with a pasted picture of a stack of books!! Not worth my time and money to return it. Never ordering from this company again!
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Review
#1172660 Review #1172660 is a subjective opinion of poster.
Product
Brave New Look Ornament
Reason of review
Not as described/ advertised

Contact Brave New Look Customer Service

Website:
Mailing Address:
237 Kearny Street #9091
San Francisco, California 94108
United States
Phone:
(855) 559-4445
All Brave New Look Contacts

Brave New Look Products and Services Reviews

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Latest Question

Brave New Look Questions
1.8
Details
On 12-2-17 I ordered two items from Brave New Look and at that time I was giving the ship date 12-11-17. I received the thirty nine dollar item of San Francisco giants baseball stitch leggings on 12-19-17. But I did not receive the sixty five dollar sweatshirt that was...
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Review
#1165946 Review #1165946 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Did not receive item I paid for and poor customer service
Loss
$65
Preferred solution
Let the company propose a solution