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Brave New Look in Lebanon, Pennsylvania - Broken Bracelet

1.0
Details
Brave New Look - Broken Bracelet
Ordered 2 sympathy bracelets. After wearing mine for one hour, I looked and it was on the floor. I guess I could super glue where it came unattached, but I have been trying to email them and have received no answer. Also, their phone number is not in existence.
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Most Helpful
Review
#1575399 Review #1575399 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$35
Preferred solution
Let the company propose a solution

Brave New Look - Broken bracelet after 2 days of wearing

Brave New Look - Broken bracelet after 2 days of wearing
Please get back to me!
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Review
#1711086 Review #1711086 is a subjective opinion of poster.
Cons
  • Lack of customer service
Reason of review
Damaged or defective
Loss
$55
Preferred solution
Deliver product or service ordered

Brave New Look in Lancaster, Ohio - Will inform other people that customer service is horrible and the contact number is bogus

Your a fraud and will be contacting the media
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Review
#1709874 Review #1709874 is a subjective opinion of poster.

Brave New Look in Glenwood Springs, Colorado - Horrible - no humans working - no replies from emails & phone numb does not work

1.0
Details
noone has emailed me back and the phone number does not work.
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Review
#1707934 Review #1707934 is a subjective opinion of poster.
Service
Brave New Look Customer Care
Reason of review
Poor customer service

Brave New Look - Bracelet order

I ordered a bracelet in Oct of this year. The online site I ordered it from was called Mint and Lily. Paid through PayPal. Got a notice on Nov 6th at 6:40 am saying it was delivered then. Of course there was nothing. I was up at 6:30. Tried contacting the company with a number that doesn’t work. Looked up PayPal payment and it was Brave New Look that took the payment. This appears to be a far reaching scam. Reported to PayPal plus looking into other ways of bringing to the public’s attention.
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Review
#1701895 Review #1701895 is a subjective opinion of poster.
Product
Brave New Look Bracelet
Pros
  • No delivery

Brave New Look in Zanesville, Ohio - Disappointed that it took too long for your response

1.0
Details
I bought an autism bracelet and the charm with the child’s name was missing mind you this was to be a gift that I could not give because of it being incomplete
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Review
#1694223 Review #1694223 is a subjective opinion of poster.

Brave New Look in Zanesville, Ohio - Disappointed that it took too long for your response

1.0
Details
I bought an autism bracelet and the charm with the child’s name was missing mind you this was to be a gift that I could not give because of it being incomplete
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Review
#1694217 Review #1694217 is a subjective opinion of poster.

Brave New Look in Zanesville, Ohio - No response

1.0
Details
Received an incomplete bracelet missing charm want it replaced if all possible
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Review
#1687921 Review #1687921 is a subjective opinion of poster.
Product
Brave New Look Bracelet

Brave New Look in Otego, New York - Unsatisfied

4.0
Details
Love the bracelet but only problem is the charm with the child’s name on it was missing could not give an incomplete item as a birthday present
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Review
#1683620 Review #1683620 is a subjective opinion of poster.

Brave New Look - Cant reach

I sent back a scrub top that I needed to return for a larger one sent two emails no response to see if they got the top I sent apparently their area code is 100 seems very suspicious I'll go to the post office
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Review
#1679179 Review #1679179 is a subjective opinion of poster.
Pros
  • Sent top back asap due to fit
  • Well made top
Cons
  • Where is cust serv

Contact Brave New Look Customer Service

Mailing Address:
Brave New Look
237 Kearny Street #9091
San Francisco, California 94108
United States
Phone:
(855) 559-4445
All Brave New Look Contacts

Brave New Look Products and Services Reviews

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Brave New Look - Still didn’t get my order

Fake phone number and mailing address
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Review
#1677025 Review #1677025 is a subjective opinion of poster.
Pros
  • No delivery
Cons
  • Never got product or answer to my emails
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • No Response To Support Email