Ordered 3 mugs. One came broken.
I contracted them right away and sent a photo. No response from them after 2 additional emails. Contacted PayPal and disputing the charge. Fraud company.
Do not order from them. They need to be shut down for fraud. The 2 other items are in good shape and it appears that the bubble wrap inside the box did not protect the mug that was broken because there was very little of it compared to the other two mugs.
The have been totally unresponsive, took my money and do not reply to any emails or to PayPal. I am looking for a refund or replacement.
Product or Service Mentioned: Brave New Look Dont Blame Me I Voted For Her Mug.
Reason of review: Damaged or defective.
Monetary Loss: $24.
Preferred solution: Full refund.
Brave New Look Cons: Lack of customer service.