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So, I am not alone in my dislike of this company..I placed 2 orders both were for the same item.I needed 2 for Christmas gifts.The 2nd order was not correct having shipped incorrect item..After 3 weeks still no answer to what can be done to get me the item I need..Never never buy from this company..The product is very nice but if you need help you might as well go ask your dog or cat because these people once they have your money you are on your own. How can these people stay in business treating customers this way? They have some other products I would have liked to order but not now.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Exchange for the correct item please.

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I ordered an item over a month ago and still have not received it. Cannot get any info.

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