Not resolved

Placed an order in November for leggings and by early January still had not received them. Since they would not respond to any emails to customer service and there was no phone number provided to contact anyone, I had my credit card company dispute the charge since I had never received my order.

Imagine my surprise when the order arrived yesterday at an address I never provided to the company. I don't want them, am not opening the package and will not pay for them. Company was contacted by email since it is our only available source and a return address was requested to send back the unwanted item. Extremely poor customer service.

No follow-up and little recourse for the unassuming consumer. Please do not order from this company.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Brave New Look Reviews

  1. 297 reviews
  2. 36 reviews
  3. 15 reviews
  4. 4 reviews
  5. 4 reviews
Brave New Look reviews