Not resolved

Ordered a sweater for Christmas that has yet to arrive or ship. Over these several months, I have submitted multiple requests for order information with absolutely no response.

There is no contact phone number. They do not reply to emails. I have found several other complaints about this company. I also find it peculiar that their site advertises the legitimacy of their business by having an Instagram account.

Anyone can have Instagram. I have not found them on the BBB.

They have a great website, that is appealing, user-friendly, and professional - this is a scam! I can't get a refund; I can't get my purchased goods; I can't speak to a customer service representative.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $65.

Preferred solution: delivery of product. if not, then a full refund!.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Brave New Look Reviews

  1. 297 reviews
  2. 36 reviews
  3. 15 reviews
  4. 4 reviews
  5. 4 reviews
Brave New Look reviews