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This is a complete scam! Ordered Christmas ornament on Dec 9th and it never arrived for Christmas.

They hit my credit card for payment immediately though! Customer service standard response is that it’s being custom made. Wrong! It’s a standard ornament with no personalization.

They also make a big deal about it being made in the USA. Not sure how they can sell something, made here, and not have enough made to fill orders in a two week timeframe. They say it will be sent in January so I said cancel. They won’t do that.

Supposedly it’s too late to cancel yet they haven’t started making it yet. UNBELIEVABLE!!!

WORST COMPANY EVER,!! Do not do business with them!

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Never received order.

Monetary Loss: $25.

Preferred solution: Full refund.

Brave New Look Pros: All negative.

Brave New Look Cons: Being scammed, Stole my money.

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Anonymous
#1409948

Wish I would've read this first!! I ordered this in remembrance of my stillborn son! Very sad they take advantage of people whom are grieving!

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