Not resolved

Sadly, I need to add to the litany of complaints. I ordered a pair of leggings on Thanksgiving and received a notice three weeks later that a UPS label had been created.

Three weeks later, no leggings, so I emailed customer service to find out where they were. No response. I emailed again a week later, saying I either needed my leggings or wanted my money back. They sent me the same UPS order email again.

Third email finally got a "We apologize for the delay and value your loyalty" response, but still no projected date of delivery. They also asked me to rate my satisfaction with their customer service.

I just asked for a refund. Probably I've just lost my money.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $44.

Preferred solution: Full refund.

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