I have contacted the company multiple times. They will answer but it is always close to the same response and they have yet to send out what I ordered 2 months ago.
The expected delivery date was about 2 months ago as well. I wish I read the reviews before I purchased because I never would have bought anything from there.
It is a terrible company--don't do business with them unless you basically want to donate to the company and are prepared to pay for something you will never receive. Terrible customer service and will not issue a refund no matter what...even when they do not send item at all.
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: NEVER GOT ITEM.
Monetary Loss: $30.
Preferred solution: Full refund.