Throckmorton, Texas
Not resolved
1.5
Details
0 comments

I bought a turtle charm and shirt August 13, 2018- received the charm but have yet to receive the shirt and after reading all the other reviews and complaints, doubt I ever will. BUT I did report them to Better Business Bureau, for what good that will do… AND this company IS NOT BASED IN CHINA, it is a US company ripping us off.

They send default emails saying what a huge response they got in the order, that’s why it’s taking so long; ignore ALL requests/demands for refunds.

And yet, these bastards are still able to steal from people, they are still in business! HOW THE *** DOES THAT HAPPEN?!

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Poor customer service, fraud, refusal to send paid for order.

Monetary Loss: $30.

Preferred solution: Full refund.

Brave New Look Pros: Turtle charm.

Brave New Look Cons: Stealing my money and never sending my order.

  • Lack Of Customer Service
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