i was SO excited about my leggings that i couldn't wait to receive them, and they took so long to ship i had to ask them where they were! then they said 'sorry, it took longer than we thought to ship', and then a month after i ordered them they showed up.
and 2 weeks after the event i ordered them for. Then, even though i'm within the stated size range i ordered, they are SO small i can barely get them over my ankles, let alone get them all the way on. they claim they're all custom to order and won't exchange them.
so now i've spent 50$ on a product i can't wear. in this era, how can someone not offer an exchange?
Product or Service Mentioned: Brave New Look Leggings.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $66.
Preferred solution: Full refund.