I saw Brave New Look leggings advertised on Facebook and liked the look of the product. Several weeks ago I ordered ONE pair of the Cat Lover's leggings.
By the time I got to the check out site there were THREE pairs ordered and no way to correct that to ONE. (Most companies I deal with on line have a way to check your order to see if it is correct.
But not Brave New Look/) I've contacted their customer service several times and once got a response from Daphne saying she was sorry I ordered THREE, and there was nothing I could do about it. They have not corrected my order, haven't even SENT the order, and have refused to refund my money.
Product or Service Mentioned: Brave New Look Website.
Reason of review: Order processing issue.
Monetary Loss: $65.
Preferred solution: Let the company propose a solution.
Brave New Look Cons: There is zero way to contact them no response, How long it takes to send goods, Lack of clarity, Stole my money, Did not get full order.