Not resolved

I ordered 2 leggings from them back at end of November, today I received one pair and it wasn't even one that I ordered!! I attempted to contact them about a week after I placed the order as I had not received any confirmation and I still have yet to get ahold of the company.

I called the number on the return address today and it was some sweet guy whom is a 3rd party and cuts the patterns, he has nothing to do with the company.

He kindly gave me a number for a Brett Thomas (949)439-2629, his mail box is full and clearly avoiding answering his calls (likely because he knows he's scam)! Stay away, do not order from this company!

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Brave New Look Cons: There is zero way to contact them no response, Lack of customer service, Did not get full order, Customer service and lack of delivery of product.

  • Lack Of Customer Service
  • No Response To Support Email
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