Not resolved

I ordered 3 items, the 2 clothing items aren't the best quality by far but I'll keep them. But the umbrella I ordered, by the picture it shows a white baseball with the red stitching.

Well, it's actually gray! Since when are baseballs that gray. And the material is a thin silk type. Hardly going to stand up to anything.

A complete rip off! And I have emailed them numerous times and they are not responding back. Just horrible. Companies like this should never exist.

It's not fair to have online companies like this and treating the consumer so badly.

What can we do? I want my money back!!

Product or Service Mentioned: Brave New Look Umbrella.

Reason of review: Bad quality.

Monetary Loss: $25.

Preferred solution: Full refund.

Brave New Look Cons: Item not as advertised poor quality no response.

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