Not resolved
1.0
Details
0 comments

I ordered bracelets from this company on 12/10/17. My credit card was charged immediately and I did not receive the order until 1/6/18.

When I received the order, it was incorrect. I originally order 3 of one type of bracelet and 1 of another type of bracelet. What I received was 4 of the same bracelets. I have reached out to this company on 4 occasions with one response asking me to send pictures of the order.

All I am trying to do is return one of the bracelets for the original one that I ordered.

My last email to them stating that, was sent on 1/26/18. I have still not received a response.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

Brave New Look Cons: Extremely poor customer service, Sent me wrong item no response to many complaints.

  • Lack Of Customer Service
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Brave New Look Reviews

  1. 297 reviews
  2. 36 reviews
  3. 15 reviews
  4. 4 reviews
  5. 4 reviews
Brave New Look reviews