Not resolved
1.0
Details
0 comments

I had ordered from this company before with no issues. I ordered a bracelet for my sister before Christmas.

I finally received what I thought was my order.. after Christmas.. only to open it and find an entirely different item. I sent and email stating I had received and incorrect item and asking for instructions on how to return the wrong item and received what I had ordered.

No response other than and automated response saying we will be in touch. 2 weeks later I send another message. Same autoresponse and nothing else. That has been 2 months ago now and still nothing.

I will never order from this company again because in addition to the *** poor customer service, the orginal item I purchased is now turning coppery color. In my opinion, this company is a rip off.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Brave New Look Reviews

  1. 297 reviews
  2. 36 reviews
  3. 15 reviews
  4. 4 reviews
  5. 4 reviews
Brave New Look reviews