Purchased three I know that was you charm bracelets to give as gifts. Took 4 weeks to get the product and when I did I was so disappointed.
Very poor quality, I am embarrassed to give them as gifts. Very small, hard to get over even my hand and I am not a big person. Trying to get it over my hand caused the bracelet to lose it's shape. When I asked about an exchange or refund I was told they are custom order and no refund could be processes.
They wanted a picture of a "defect". I told them no defect, just very poor quality and they don't fit.
Basically they said, so sad too bad. Do not order from this company EVER!
Product or Service Mentioned: Brave New Look Bracelet.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Brave New Look Cons: Customer service, Quality of product.