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I ordered a pair of leggings 74 days ago 0n January 30, 2017. Still don't have them and was told I could not cancel the order beyond 24 hours after it was placed.

Have emailed them multiple times for an update. Response is that orders exceeded expectations, they will get it to me as soon as possible, etc. Then weeks go by and I email again - same response plus a 15% off coupon -- yea, like I'm going to order from them again. DO NOT BE LURED BY CUTE LEGGINGS -- NOTHING IS WORTH PAYING AND THEN STILL BEING WITHOUT THE PRODUCT 74 DAYS LATER.

You cannot speak to anyone - no phone. Clearly a thinly run operation who takes orders and fails to deliver timely, if at all.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Brave New Look Cons: Order not shipped.

  • No Product Delivered
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Anonymous
#1315642

By LAW they must refund your money when an item isn't received within a reasonable amount of time.

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