Brave New Look Phone Numbers and Emails

Customer Service:

  • (855) 559-4445

Brave New Look Emails:

Customer Service
Legal
Privacy Inquiries

Brave New Look Contact Information

Brave New Look Website:

Brave New Look Online Chat:

Corporate Office Address:

Brave New Look, Inc.
237 Kearny Street #9091
San Francisco, California 94108
United States

Other Info (opening hours):

Mailing Address:

845 Market St Suite 450,

San Francisco, CA 94103

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Brave New Look Rating Based on 547 Reviews

Rating details

1.3
more details
Customer service
Delivery Service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Brave New Look Customer Service Calls

472 TOTAL
CALLS
00:28 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brave New Look Customer Service?

Shipping and Delivery Question:

  • “You haven't delivered my product.”
  • “Order not received”
  • “Three orders not received”

Request for Information Question:

  • “Question about node wire in butterfly mask”
  • “Order Status”
  • “Ask questions”

Activation/ Cancellation Question:

  • “To cancel a order”
  • “Cancel order”
  • “I want my order cancelled immediatley”

Product/ Service Question:

  • “Need itemized list of my purchases for insurance claim after being carjacked.”
  • “Trying to order a product”
  • “Defective”

Return/ Replace Question:

Refund Question:

  • “Obtain refund”
  • “My refund for the 20time”
  • “Refund”

Cards Question:

  • “NEED CARD”

Website/ Application Question:

  • “Having a lot of trouble placing order online. I tried to delete or remove the quantity, but your system kept adding more or separating a four-pack into one mask each. I phoned your 800 number, but call cannot be completed.”

Staff Question:

  • “No service”

Other Question:

  • “Still didn’t get my order”
  • “Please I need someone to call me”
  • “Missing products and jewlery”

About

Brave New Look Privacy Policy
This Privacy Policy describes how The User's personal information is collected, used, and shared when The User visit or make a purchase from www.bravenewlook.com (the "Site"). Additionally, as The Customer browse the Site, Brave New Look collect information about the individual web pages or products that The User view, what websites or search terms referred The Client to the Site, and information about how The User of company services interact with the Site. The Company refer to this automatically-collected information as "Device Information". Additionally when The Client make a purchase or attempt to make a purchase through the Site, Brave New Look collect certain information from The Customer including The Client's name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. Website refer to this information as "Order Information". When The Company talk about "Personal Information" in this Privacy Policy, Brave New Look are talking both about Device Information and Order Information.
To read more: https://www.bravenewlook.com/policies/privacy-policy
Brave New Look FAQ
With Brave New Look, all orders are printed and made by hand, so it can take up to a few weeks to arrive at The User's door. Brave New Look is an online pop-up store. All designs are made to order. After The User of company services buy from Brave New Look, The Client's items are custom printed and sent directly to The User of Website Brave New Look take Visa, Mastercard, American Express, Discover, and PayPal. Brave New Look uses SSL, the leading standard for digitally transmitting sensitive data, to encrypt Company's checkout process. SSL attaches a unique code to The User's credit card information that prevents third party sites from seeing or accessing it. Brave New Look wants The User of Website to be completely satisfied with The Client's purchase. If The User's products are incorrect or flawed in any way, The company will send The User of Website a replacement, free of charge. Unfortunately since Brave New Look's' orders are custom and made-to-order, Website cannot accept returns / cancellations at this time.
To read more: https://www.bravenewlook.com/pages/faq
Top Brave New Look Services

Shipping Service, Customer Care, Buy Three Get Two Free Deal

Top Brave New Look Products

Leggings, Bracelet, Face Mask

Brave New Look Pros and Cons

Pros: No delivery, All negative, So far con because no product, Staying safe, Leggings

Cons: Non delivery of purchased item, Customer service and lack of delivery of product, Customer service, Taking my money and getting no product not responsive, Extremely poor customer service

Summary

Administration.Brave New Look is an online store that offers variety of clothing. The online shop’s collections include feminism, LGBT, wine, nurse, and mom gear among others. Leggings department showcases red wine glass, corgi, Hanukkah, Bah Humpug, bulldog, and German shepherd, etc. patterns. Mugs by Brave New Look present different cups including Bearded Legend, Catch up With Jesus, Checklist, Colorful Beagle, and Accio Poop. Brave New Look best sellers are Let That Shit Go vest, Thin Blue Line Leggins, and Nasty Woman hoodie, etc. Brave New Look has themed pillow covers, too.

Brave New Look reviews and complaints

Brave New Look is ranked 926 out of 2272 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISAPayPalAmerican ExpressMasterCard

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