Contact Information

Brave New Look Phone Numbers

  • (855) 559-4445
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Brave New Look Email:

Corporate Office Address:

Brave New Look
237 Kearny Street #9091
San Francisco, California 94108
United States

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Summary of Brave New Look Customer Service Calls

00:28 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Brave New Look to Ask about:

Request for Information Question:

  • “Order Status”
  • “Haven't received any email on any order confirmation”
  • “Chedk status of my order”

Shipping and Delivery Question:

  • “Where is my order” , Review # 1745806
  • “Tracking info”
  • “I ordered something a week ago and still haven't gotten a confirmation email”

Return/ Replace Question:

  • “Need to return a double order”
  • “Need to return item”
  • “Order is over a month old I gave them for gifts they wore them 1 day and the charm fell out I am very upset with your products and I either want my money back or you replace them st no charge to me”

Product/ Service Question:

  • “Broken bracelet after 2 days of wearing” , Review # 1711086

Staff Question:

Refund Question:

  • “Refund”

Other Question:

  • “Need order by Friday”
  • “Never received the item”
  • “My order hasn’t arrived”

Brave New Look Rating Stats

1.3 out of 5 stars
based on 356 reviews
See all 558 reviews

Rating trend


Brave New Look Privacy Policy
This Privacy Policy describes how The User's personal information is collected, used, and shared when The User visit or make a purchase from (the "Site"). Additionally, as The Customer browse the Site, Brave New Look collect information about the individual web pages or products that The User view, what websites or search terms referred The Client to the Site, and information about how The User of company services interact with the Site. The Company refer to this automatically-collected information as "Device Information". Additionally when The Client make a purchase or attempt to make a purchase through the Site, Brave New Look collect certain information from The Customer including The Client's name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. Website refer to this information as "Order Information". When The Company talk about "Personal Information" in this Privacy Policy, Brave New Look are talking both about Device Information and Order Information.
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Brave New Look FAQ
With Brave New Look, all orders are printed and made by hand, so it can take up to a few weeks to arrive at The User's door. Brave New Look is an online pop-up store. All designs are made to order. After The User of company services buy from Brave New Look, The Client's items are custom printed and sent directly to The User of Website Brave New Look take Visa, Mastercard, American Express, Discover, and PayPal. Brave New Look uses SSL, the leading standard for digitally transmitting sensitive data, to encrypt Company's checkout process. SSL attaches a unique code to The User's credit card information that prevents third party sites from seeing or accessing it. Brave New Look wants The User of Website to be completely satisfied with The Client's purchase. If The User's products are incorrect or flawed in any way, The company will send The User of Website a replacement, free of charge. Unfortunately since Brave New Look's' orders are custom and made-to-order, Website cannot accept returns / cancellations at this time.
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Top Brave New Look Services

Shipping Service, Customer Care, Buy Three Get Two Free Deal

Top Brave New Look Products

Leggings, Bracelet, Ornament

Brave New Look Pros and Cons

Pros: No delivery, Leggings, All negative, Style of leggings, Well made top

Cons: Customer service, Lack of customer service, Customer service and lack of delivery of product, Not responsive, Non delivery of purchased item


Administration.Brave New Look is an online store that offers variety of clothing. The online shop’s collections include feminism, LGBT, wine, nurse, and mom gear among others. Leggings department showcases red wine glass, corgi, Hanukkah, Bah Humpug, bulldog, and German shepherd, etc. patterns. Mugs by Brave New Look present different cups including Bearded Legend, Catch up With Jesus, Checklist, Colorful Beagle, and Accio Poop. Brave New Look best sellers are Let That Shit Go vest, Thin Blue Line Leggins, and Nasty Woman hoodie, etc. Brave New Look has themed pillow covers, too.

Brave New Look reviews and complaints

Brave New Look is ranked 675 out of 2295 in Footwear and Clothing category

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