Brave New Look
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive item. Feeling sac you blue shirt size Large
Preferred solution: Deliver product or service ordered
User's recommendation: You may or may not receive your item yes it is risky decision
Failure to complete order.
- Since i never got the product
- Takes too long
- Poor delivery service
- No working phone number
- Length of time for receiving purchase
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid this company and its inefficient ***
Order not received and they don't have a phone!!! Help!
- No delivery
- Non existent customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Get a phone!
Missing products and jewlery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot reach customer service at any time. No one answers and no way to leave a message.
- Attractive product
Preferred solution: Let the company propose a solution
User's recommendation: iF THEY CAN'T PROVIDE CUSTOMER SERVICE EVER, WHY WOULD YOU WANT TO DEAL WITH THAT KIND OF COMPANY
Product not shipped. No customer service.
User's recommendation: Get masks elsewhere.
Purchase question
Broken bracelet
Preferred solution: Send me another bracelet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad Masks
- Mask prints are ok
- Biggest scam artist ever
- Quality of the product and the customer service
- How long it takes to send goods
Preferred solution: Full refund
User's recommendation: Do Not Buy These Masks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTotal scam company.
- Quality
Preferred solution: Full refund
User's recommendation: RUN AWAY!!!!!
Cancel order
Preferred solution: Full refund
User's recommendation: Don’t buy anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever Received Order
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer1st order of 2 masks were too small (ordered ADULT) and did not have nose insert. ALSO, did not receive free brass key.
11/12/20 Update. Still no contact from supplier.
No phone, email or text contact. I want replacements for the 2 defective face masks (no nose support) and my "FREE" gift of the touchless key.
NO RESPONSE.
- Non existent customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use this company.
Did not receive free touchless brass key
User's recommendation: Do not order from this company. Non existent customer service.
Horrible outcome
User's recommendation: Do not order
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