TERRIBLE customer service. Ordered an ugly Christmas Sweater over a month before Christmas and kept contacting the company as the holidays were approaching to let them know I did not receive it.
Got no response and Christmas came and went. Requested a refund. Again, no response. Now midway into January after contacting PayPal with the issue, I finally receive an email that the sweater is on its way.
TERRIBLE customer service. Would not recommend them to anyone.
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: Order processing issue.