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I ordered leggings. 2 months later when they finally arrived they looked horrible on me.

I contacted customer service for a refund. They said they would give me one if I sent pack the leggings.

Needless to say they have the leggings, I do not have my money and will not contact me back to any of my emails. I would NEVER buy from them again.

Product or Service Mentioned: Brave New Look Leggings.

Reason of review: Not as described/ advertised.

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Anonymous
#1271147

File a complaint with your credit card company. Mine reversed the charges after I got no response from brave new look and they had the returned merchandise.

Like your experience, I got an initial response with the return address but never responded or refunded me again.

Terrible company! Do not buy from them!

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