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These people are criminals! They steal your money, never ship your products, and then send you some junk mail (not what you ordered) in order to provide a "valid" shipping confirmation number to the credit card company so that that credit card company can verify that the charge was valid.

It's 8 months after my original purchase (before Christmas) and after many emails that when un-responded to, I disputed the charge with my credit card company.

Instead of just sending the products that I PAID FOR, Brave New Look decided it was easier to send some *** in the mail and then spend the effort to go back to the credit card company to give them a fake shipping confirmation, and steal money for products that they never shipped. This company advertises all over Instagram and really needs to be shut down and the owners put in JAIL.

Product or Service Mentioned: Brave New Look Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $70.

Preferred solution: Full refund.

Brave New Look Cons: Order not shipped, Lack of response when attempted to attain a refund, Taking my money and getting no product, No way to contact except facebook and email.

  • No Product Delivered
  • Lack Of Customer Service
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