I ordered several pairs of tights from this company on 11/11/2016 as and the products were charged to my account. On 11/30 I still have not received my shipment and contacted the company asking them where my items were.
They said they had such a high demand for the leggings that they had to print out a new batch of inventory. I then received an email on 11/30 that my leggings were on the way. I used the tracking number to see the status of my delivery order and it wasn't shipped. I patiently waited another week and emailed them on 12/6.
I told them if I couldn't receive them the second week of December to cancel the order and refund my money.
They keep on insisting it has shipped. It's 12/14 now and the items still have not been received.
Product or Service Mentioned: Brave New Look Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $117.
Preferred solution: Full refund.
Brave New Look Cons: Order not shipped.