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Brave New Look Leggings Review

2 Great Dane friends both ordered items and got totally different merchandise. One Dane leggings , she got chicken print The other a Dane sweater, she got a cheap dog print shirt. Rip off
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ID
#993474 Review #993474 is a subjective opinion of poster.
Product
Brave New Look Leggings
Reason of review
Not as described/ advertised
Brave New Look - Leggings Review
I ordered 3 items. I received the coffe cup fairly quickly, and the dog trainer bracelet approximately a week later. My 3rd item was a pair of black leggings with colorful pit bulls. I never received them, so I submitted a paypal claim. Once I submitted a claim, I got...
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1 comment
#1272928

The same exact thing happened to me. We filed a claim with paypal.

As soon as we did, they sent out the pants. NOT the ones we ordered, but the BIG PAW print ones you got. Paypal had already reimbursed us. I called the number on our UPS package and got the "seamstress".

She was very nice and said she gets at least 30 calls a day complaints. She referred me to Brett @ 949 439 ****. Call him.

SO NOT A LEGIT BUISNESS! They are ripping off many people.

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ID
#993422 Review #993422 is a subjective opinion of poster.
Product
Brave New Look Leggings
Reason of review
Not as described/ advertised

Brave New Look Shipping Service Review

Horrid experience. Ordered leggings 2 months ago. Finally got a tracking number a few weeks ago. Still hasn't arrived. Hasnt even shipped out. Can't get a hold of the company to find out if they are going to send it, or to get my money back
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ID
#993385 Review #993385 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

Won't respond, wrong item, took forever to send

Can't contact. The phone number on the ups package is not for Brave New Look. The number the lady who answers gives goes to a full VM box. I placed order months ago, and now received not only the wrong size, but the wrong item. I have tried emailing, going through their web site, and no response. Stay away from this company! Very dishonest. Where the item looked great on the website, it doesn't do me any good if they miss Christmas (I ordered in early Sept), send the wrong size (I won't fit in an xs), and the wrong item (kinda cute, but not what I ordered)
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ID
#993371 Review #993371 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered

Brave New Look Shipping Service Review

I payed and it's been over 2 weeks, I have yet to receive my order and they will not respond!!
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ID
#993252 Review #993252 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

No Customer Service AT ALL

I wish I saw this website before I ordered through this company. Not only did I wait 5 weeks for my order, but it arrives and it's the wrong order! I've reached out via email and Facebook and they simply do not respond. Very disappointed as the stuff on their website is cute. Too bad they are dishonest and poor business people. Baffles me how people can sleep at night knowing how they deceive and steal from people. This is exactly what they are doing. They charged my credit card the day the order was placed! They made sure they were paid. Well guess what, my attorneys and credit card company are on the case. Lesson learned!
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ID
#993214 Review #993214 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Cons
  • Stole my money
  • Product
  • Customer service
Reason of review
Everything above
Loss
$45
Preferred solution
Full refund

Brave New Look Shipping Service Review

Dooont buy anything from this company. It takes forever to get an order or anyone to get back to you about status of your order
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ID
#993146 Review #993146 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

SHIPPING AND CUSTOMER SERVICE ISSUES

I ordered the house and key leggings DECEMBER 15, and am yet to receive them. 3 emails from the company (only AFTER I have emailed with a complaint) with the exact same wording of "shipping issues". ... it is now JANUARY 18 ... and still no leggings ... EXACT EMAIL RESPONSE EACH TIME: Due to unexpected production issues, we were unable to ship your order within the time frame promised. We sincerely apologize for the delay. Your satisfaction is important to us, and we're making every effort to ship your package as soon as possible. Our garments are of the highest quality and we are doing our best to make sure you get a product that makes you happy. Thank you for bearing with us. It means the world to us. Sincerely, Brave New Look Customer Service Daphne T.
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ID
#993082 Review #993082 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Problem with delivery
Loss
$45
Preferred solution
I want the product, delivered and I would like to be refunded. This is not the way to conduct business, especially in such an online shopping world!

Brave New Look Shipping Service Review

Ordered leggings Nov 16, 2016, and have yet to receive them....Jan 17. They do not respond to their emails or phone messages. Seems like a scam to me.
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ID
#992714 Review #992714 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue
Placed an order in November for leggings and by early January still had not received them. Since they would not respond to any emails to customer service and there was no phone number provided to contact anyone, I had my credit card company dispute the charge since I...
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ID
#992638 Review #992638 is a subjective opinion of poster.
Reason of review
Problem with delivery

Brave New Look Shipping Service Review

Order charged and not shipped
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ID
#992012 Review #992012 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue

THEY HAVE NO INTENTION OF DELIVERING GOODS

This company is in the business of taking your money with NO INTENTION OF DELIVERING GOODS ORDERED. They are systematically COMMITTING A CRIME & have no intention of stopping. DO NOT PLACE AN ORDER. YOU HAVE BEEN WARNED. This company is in the business of taking your money with NO INTENTION OF DELIVERING GOODS ORDERED. They are systematically COMMITTING A CRIME & have no intention of stopping. DO NOT PLACE AN ORDER. YOU HAVE BEEN WARNED. This company is in the business of taking your money with NO INTENTION OF DELIVERING GOODS ORDERED. They are systematically COMMITTING A CRIME & have no intention of stopping. DO NOT PLACE AN ORDER. YOU HAVE BEEN WARNED.
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ID
#992000 Review #992000 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Cons
  • Customer service and lack of delivery of product
  • Did not get full order
  • There is zero way to contact them no response
Reason of review
They took my money & have no intention of delivering goods purchased.
I ordered 2 leggings from them back at end of November, today I received one pair and it wasn't even one that I ordered!! I attempted to contact them about a week after I placed the order as I had not received any confirmation and I still have yet to get ahold of the...
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ID
#991967 Review #991967 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Cons
  • There is zero way to contact them no response
  • Did not get full order
  • Customer service and lack of delivery of product
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

Brave New Look - Shipping Service Review

I ordered leggings for $45 on January 7. It is Saturday, January 16 and I still have not received them. I have emailed their customer service email address and heard nothing back. This company is a total scam.
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1 comment
#1271611

I ordered leggings on November 15, yes November 15th!!! and still have never received them.

No one replies to my emails I send. There is zero customer service. This company is a huge scam. Check the BBB.

When I ordered these I did not check into the company. Big mistake. I will be filing a report through PayPal to dispute this order.

I do not believe these leggings will ever make it to my doorstep! #Scam

ID
#991736 Review #991736 is a subjective opinion of poster.
Service
Brave New Look Shipping Service
Reason of review
Order processing issue
**WARNING**DO NOT BUY FROM THIS COMPANY (ITS ADS APPEAR ON FACEBOOK'S NEWSFEED). THEY ARE COMMITTING FRAUD. I HAVE THE FBI, FEDERAL TRADE COMMISSION & FACEBOOK LOOKING IN TO THEM. This company will send the smallest item in your order (mine was a $15 bracelet) via USPS...
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ID
#991691 Review #991691 is a subjective opinion of poster.
Service
Usps Delivery Service
Cons
  • Did not get full order
  • Processed order and did not ship
Reason of review
will not send the rest of my order or refund my money.
Loss
$114
Preferred solution
Full refund