Brave New Look
Reviews and Complaints
Missing products and jewlery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot reach customer service at any time. No one answers and no way to leave a message.
- Attractive product
Preferred solution: Let the company propose a solution
User's recommendation: iF THEY CAN'T PROVIDE CUSTOMER SERVICE EVER, WHY WOULD YOU WANT TO DEAL WITH THAT KIND OF COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTOTAL SCAM
- Product defective
- No remedy
Preferred solution: Deliver product or service ordered
User's recommendation: STAY AWAY
Cancel order
Preferred solution: Full refund
User's recommendation: Don’t buy anything from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHave not received the 5 filter pack.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service!
Preferred solution: Deliver product or service ordered
User's recommendation: Be cautious when ordering from this company!
Defective
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot recieved ordered mask
- There is zero way to contact them no response
- Will take your money and not deliver
- Not responsive
Preferred solution: Deliver product or service ordered
User's recommendation: Please don't shop here unless you want to lose your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive everything that was ordered
- Nice product
- Poor delivery service
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTo cancel a order
I emailed within an hour of my order I placed to cancel because I was unaware my husband had bought masks and filters already. A few days later I got an email saying you would give me a discount and then I responded no I want my order cancelled.
Then got another email a few days later giving me another offer and I still said no. Then the next day I get an email saying it may be too late to cancel. If you would have cancelled my order in the first place, we wouldn't have this issue. I just received an email and text saying it had been shipped.
It's June 26th now and why wasn't my order cancelled?!?! I tried calling but the number is not is service, hence the reason for contacting you.
Horrible experience all together and bad communication. I have all the emails to back up everything.
Preferred solution: Full refund
Horrible outcome
User's recommendation: Do not order
To correct an irder ijust placed
- Staying safe
- No communication
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad Masks
- Mask prints are ok
- Biggest scam artist ever
- Quality of the product and the customer service
- How long it takes to send goods
Preferred solution: Full refund
User's recommendation: Do Not Buy These Masks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot scammed
- Fraudulent
- Suck
- Delivery and customer service is pathetic
- Never got product or answer to my emails
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Product design not same as advertised
Company fixed the issue and I have been provided with product replacement. They actually replaced items with a different color and I managed to receive it in two weeks. Thanks.
- Made in usa
- Not as advertised
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from them better of with another vendor
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Wow...90 dollars. I lost 78 dollars!
Should have looked further into this company. I feel so dumb!